50jl Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 50jl ("50jl", "we", "us", "our") collects, processes, stores, uses, and discloses the personal information of individuals ("you", "User", "Player", "Data Subject") who access or use the 50jl online gaming platform at https://50jl.one, including its associated services, games, promotions, and customer support channels.

50jl is committed to protecting the privacy and personal data of its players in a manner consistent with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission of the Philippines ("NPC"). Where applicable, 50jl also adheres to international data protection standards.

By registering an account with 50jl or continuing to use the platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Policy, you must not use the 50jl platform.

2. Data Controller Identity

For the purposes of applicable data privacy law, the data controller responsible for your personal information in connection with your use of the 50jl platform is the legal entity operating the 50jl brand.

50jl operates in compliance with PAGCOR regulations and applicable Philippine law. All data processing activities conducted by 50jl in connection with platform operations are subject to the oversight of the National Privacy Commission of the Philippines.

For all data privacy enquiries, requests, and complaints, you may contact the 50jl Data Protection Officer at the address specified in Section 15 of this Policy.

3. Personal Data We Collect

50jl collects only the personal data that is necessary for the lawful operation of the platform, compliance with legal and regulatory obligations, and the delivery of services to you as a player. The categories of personal data we collect are set out below.

3.1 Identity and Contact Data

• Full legal name as it appears on your government-issued ID;
• Date of birth and age confirmation;
• Philippine residential address;
• Email address;
• Philippine mobile phone number;
• Profile photograph or selfie (as required for KYC verification).

3.2 Identity Verification (KYC) Documents

• Copies of government-issued photo identification (e.g., Passport, UMID, Driver's License, PhilSys National ID, SSS/GSIS ID, or Voter's ID);
• Proof of address documents (utility bills, bank statements, barangay clearance);
• Proof of payment method ownership;
• Enhanced due diligence documentation where required by anti-money laundering obligations.

3.3 Financial Data

• GCash account details (mobile number registered to GCash);
• PayMaya account details;
• Philippine bank account information (BPI, BDO, Metrobank, or other accepted banks);
• Cryptocurrency wallet addresses;
• Transaction history including deposits, withdrawals, and pending transfers;
• Account balance history.

3.4 Gaming Activity Data

• Wagering history across all game categories (slots, table games, live dealer, bingo, sports betting);
• Game session duration and frequency data;
• Bonus and promotional offer uptake history;
• Responsible gaming tool preferences and limit settings;
• Sports betting selections and in-play activity logs.

3.5 Technical and Device Data

• IP address and geolocation (country and region level);
• Device type, operating system, and browser version;
• Session tokens and authentication logs;
• Platform access timestamps;
• Referring URLs and navigation paths within the platform.

3.6 Communications Data

• Records of communications with 50jl customer support, including live chat transcripts and email correspondence;
• Feedback, complaints, and dispute submissions;
• Survey and promotional campaign responses.

4. How We Collect Personal Data

50jl collects personal data through the following means:

5. Purposes of Processing

50jl processes your personal data for the following purposes:

• Account management: To create, maintain, and administer your 50jl player account;
• Identity and age verification: To verify that you are 21 years of age or older and eligible to use the platform, as required by PAGCOR regulations;
• Payment processing: To process deposits and withdrawals through GCash, PayMaya, Philippine banks, and cryptocurrency networks;
• Anti-money laundering (AML) compliance: To conduct transaction monitoring, source-of-funds assessment, and reporting obligations under Philippine AML law;
• Platform delivery and improvement: To operate, maintain, and improve the 50jl platform and its features based on player activity patterns;
• Responsible gaming: To implement and monitor responsible gaming tools including deposit limits, self-exclusion, and session controls;
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, account compromise, and prohibited conduct;
• Customer support: To respond to enquiries, complaints, and support requests;
• Marketing communications: To send promotional offers, bonuses, and platform updates to players who have not opted out;
• Legal and regulatory compliance: To comply with obligations under Philippine law, PAGCOR requirements, and any court or regulatory orders.

6. Legal Basis for Processing

Under the Data Privacy Act of 2012 and its IRR, 50jl processes your personal data on one or more of the following legal grounds:

• Consent: You have given specific, informed, and freely given consent to the processing of your personal data for a specific purpose — primarily at the point of account registration;
• Contractual necessity: Processing is necessary for the performance of the contract between you and 50jl (your account agreement), including the delivery of gaming services, payment processing, and bonus administration;
• Legal obligation: Processing is necessary for compliance with a legal obligation applicable to 50jl, including KYC requirements, AML obligations, and regulatory reporting to PAGCOR;
• Legitimate interests: Processing is necessary for the legitimate interests of 50jl or a third party (such as fraud prevention, platform security, and responsible gaming enforcement), where such interests are not overridden by your rights and interests as a data subject.

7. Data Sharing & Disclosure

50jl does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

7.1 Service Providers and Processors

Third-party service providers engaged by 50jl to assist in platform operations, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification services, cloud hosting providers, fraud detection systems, and customer support software providers. These entities process data solely on the instructions of 50jl and under contractual data processing agreements.

7.2 Game Providers

Game providers who supply gaming content to the 50jl platform may receive limited technical and session data necessary to deliver gameplay, calculate RTP, and resolve game disputes. Game providers do not receive full account or financial data.

7.3 Regulatory and Law Enforcement Authorities

50jl may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, the Bureau of Internal Revenue (BIR), law enforcement agencies, or courts of competent jurisdiction where disclosure is required by law, court order, or legitimate regulatory request.

7.4 Fraud Prevention and Security Partners

In cases of suspected fraud, money laundering, or other prohibited conduct, 50jl may share relevant account and transaction data with fraud prevention networks and security partners for investigation and risk mitigation purposes.

8. Data Retention

50jl retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general principle:

• Active account data is retained for the duration of your registered account plus a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements under Philippine law;
• KYC and identity verification documents are retained for a minimum of five (5) years following the end of the business relationship, as required by the Anti-Money Laundering Act and PAGCOR regulations;
• Financial transaction records are retained for a minimum of five (5) years to comply with BIR requirements and AMLC obligations;
• Communications records (support interactions, dispute records) are retained for up to three (3) years following the closure of the relevant interaction;
• Technical and device data collected via cookies and analytics is retained in accordance with the cookie-specific retention periods described in Section 10.

Upon the expiry of the applicable retention period, your personal data will be securely deleted, anonymised, or otherwise disposed of in a manner that prevents unauthorised recovery.

9. Security Measures

50jl implements technical, physical, and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include, but are not limited to:

• Transport Layer Security (TLS/SSL): All data transmissions between your device and 50jl servers are encrypted using 256-bit SSL/TLS protocols;
• Access controls: Internal access to personal data is restricted to authorised personnel on a need-to-know basis, enforced through role-based access control systems;
• Audit logging: All access to and modifications of personal data are logged for security monitoring and forensic purposes;
• Two-factor authentication: Players are encouraged to enable 2FA on their accounts; 50jl also applies 2FA internally for staff accessing production systems;
• Regular security assessments: 50jl conducts periodic internal and third-party security audits of its data processing systems;
• Incident response: 50jl maintains a data breach incident response plan and will notify affected data subjects and the National Privacy Commission in the event of a qualifying personal data breach, within the timeframes required by law.

10. Cookies & Tracking Technologies

The 50jl platform uses cookies and similar tracking technologies to deliver core platform functionality, personalise your experience, and analyse platform performance. The types of cookies used by 50jl are described below.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair platform functionality. Disabling analytics and marketing cookies will not affect your ability to play games or process transactions.

11. Minors and Underage Access

The 50jl platform is strictly unavailable to individuals under the age of 21. 50jl does not knowingly collect personal data from individuals under 21 years of age. Age is verified through mandatory KYC identity checks at the time of account registration.

If 50jl becomes aware that personal data has been collected from an individual under the age of 21, the account will be immediately suspended, all associated personal data will be securely deleted, and any financial balances held in the account will be reviewed in accordance with applicable regulatory requirements.

Parents and guardians who believe a minor has registered with 50jl are encouraged to contact support immediately at the address listed in Section 15.

12. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 50jl:

• Right to be Informed: The right to be informed of the existence of processing of your personal data, the nature of the data collected, and the purposes and methods of processing;
• Right to Access: The right to request access to the personal data that 50jl holds about you, including the right to receive a copy of such data in a structured format;
• Right to Rectification: The right to have inaccurate or incomplete personal data corrected or updated without unreasonable delay;
• Right to Erasure: The right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 50jl's legal retention obligations;
• Right to Object: The right to object to the processing of your personal data where processing is based on legitimate interests or for direct marketing purposes;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another data controller where technically feasible;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that your data privacy rights have been violated.

13. Cross-Border Data Transfers

In the course of providing the 50jl platform, your personal data may be transferred to, stored on, or processed by systems located outside of the Philippines — for example, where 50jl uses cloud infrastructure or game provider systems hosted in other jurisdictions.

Where such cross-border transfers occur, 50jl ensures that adequate safeguards are in place to protect your personal data, including contractual data protection clauses with receiving entities, and assessment of the data protection regime applicable in the receiving country in accordance with NPC guidelines.

By using the 50jl platform and accepting this Policy, you consent to the cross-border transfer of your personal data where necessary for the delivery of platform services, subject to the safeguards described above.

14. Changes to This Privacy Policy

50jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in data processing practices, applicable law, or platform functionality. The effective date of the current version is displayed at the top of this document and will be updated with each revision.

Material changes to this Policy will be communicated to registered players via email to the registered email address and/or via a notice prominently displayed on the 50jl platform. Your continued use of the platform following notification of a material change constitutes your acceptance of the revised Policy.

50jl recommends that players review this Policy periodically. The most current version of the Privacy Policy is always accessible at https://50jl.one/privacy-policy.

15. Contact & Data Protection Officer

If you have questions, concerns, or complaints regarding this Privacy Policy, or if you wish to exercise any of your data subject rights, please contact the 50jl Data Protection Officer:

If you are not satisfied with 50jl's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. Information on how to file a complaint with the NPC is available through official Philippine government channels.

For general platform support, account assistance, and responsible gaming enquiries, the same support contact is available 24/7. Responsible gaming requests — including self-exclusion, deposit limits, and cooling-off periods — are treated as priority matters. Visit the Responsible Gaming page for more information on the tools available to you.